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policies

Policies and Information


Arrival and Departure Hours

  • Arrival: 2:00 PM - 12:00 AM (midnight)
  • Departure: 7:00 AM - 10:00 AM

Check-in Requirements

  • Guests are required to complete a guest registration form for compliance purposes.
  • Guests must present a valid photo identification at check-in.

Child Policies

  • Children of all ages are welcome.
  • Children aged 12 and above are considered adults at this property.

Extra Bed Policies

  • The property has capacity for extra beds.

Age Restriction

  • The minimum age for check-in without an adult is 18 years old.

Pets

  • Pets are not permitted on the property.



T's & C's and Cancellation Policy


Terms and Conditions

  • Guest Limit and Conduct:
    • Exceeding the maximum allowed number of guests or failing to adhere to established rules will result in the immediate termination of your stay. In such cases, no refund will be issued for any payments already made for your accommodation.
  • Liability Disclaimer:
    • Entry to the premises is entirely at your own risk. The owner or representatives of the property are not responsible for any damage, loss, or injury to your person or belongings during your stay.
  • Noise Regulations:
    • As this property is located in a residential area, we must comply with local laws. No loud noise is permitted after 10:00 PM.
  • Damages and Missing Items:
    • Guests are responsible for the replacement value of any items that are damaged or lost during their stay (excluding geysers). Please inform us immediately if any damage or loss occurs.
  • Condition of the Property:
    • We kindly request that you leave the premises in the same condition as you found them upon arrival.

By booking your stay, you agree to abide by these terms and conditions. Thank you for your cooperation!


Our Cancellation Policy

  • Cancellation 1 month before the stay date: 50% of the total amount will be refunded.
  • Cancellation within 2 weeks of the stay date: No refund will be issued (0% refundable).
  • No-show or early departure: If you arrive and decide not to stay, the full payment (100%) will be forfeited.

We appreciate your understanding and cooperation.


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